Returns & Exchanges
At DFYNE, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in original, unworn condition. Whether you need a different size or a full refund, our streamlined process ensures a quick and easy experience.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the products are free from makeup, deodorant, or scent marks.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing